Mechanical Problems
A clogged or misaligned print head wont print
at its best. Since mechanical details vary from printer
to printer, you should consult your printers
manual for specific information about solving print-head
problems with your model. But heres what to
look for:
Prints are lighter than expected; prints contain
white spots or horizontal lines.
These signs point to a clogged print headespecially
if you havent used your printer for some time.
Clean the head by running the printers utility
program.
You may need to clean the head several times for
best results. Be sure to print a test sheet between
cleanings to avoid damaging the nozzles.
If the cleaning routine doesnt work, try leaving
your printer turned off overnight. The next day, run
the cleaning process again. The dried ink will soften,
making it easier for the printer to clean.
If you have a chronic problem with clogged heads,
make a habit of turning your printer off at night.
(Turn it off at the printer, not at the power strip.)
In some models, doing so will engage a capping mechanism
that protects the nozzles.
Most printer utilities will let you print a test
sheet that uses all the printers ink cartridges.
If you havent printed a color image in a while,
print a test sheet before printing a large fileit
wastes less ink than a bad print.
Vertical lines are jagged.
This is usually a sign that the print head is
out of alignment. Theres not much you can do
to avoid this problemall print heads become
misaligned over time. Your printer utility should
include an option for correcting the problem.
Colors are missing; prints lack shadows and contrast.
Colors may print inconsistently even before your
printer instructs you to replace a cartridge. If the
cartridges are low on ink when the problem occurs,
try replacing them; this may improve color quality.
If theres enough ink but your print seems to
be missing a particular color, you probably have a
clogged nozzle, so youll need to clean your
print head. If your print lacks shadows and contrast,
the black ink cartridge is the likely culprit.
Color quality can also suffer if ink cartridges have
been in the printer for more than six months. Try
swapping in a new cartridge. If your image looks psychedelic,
make sure you havent loaded an ink cartridge
in the wrong color slot.
Paper Problems
Your printer isnt always at fault. The wrong
paper or the wrong printer-driver settings can also
cause a bad print. Youll usually get the best
resultsand encounter fewer problemsif
you stick with your printer manufacturers inks
and papers. But if youre trying to be creative
or save money by trying alternative media or third-party
papers, the following tips should help.
Prints are blurry.
Your paper may be damp, or you may have loaded
it with the wrong side facing up. Most papers have
only one side designed for printingusually the
brighter or shinier side.
If you loaded the paper correctly, try using a different
paper setting. Your printer may be using too much
ink for the selected paper. (Uncoated papers absorb
more ink than coated, or glossy, papers.) In the printer
driver, switch to a lower-quality setting, or turn
off options that use more inkthe Super MicroWeave
setting in some Epson printers, for example.
Pictures are grainy.
If youve already cleaned and aligned your print
head and your images still look as though they have
old-fashioned film grain rather than smooth gradations,
try switching to a higher-quality print setting. If
that doesnt solve the problem, the culprit may
be a low-quality paper. Try printing on a sheet of
the manufacturers recommended paper, and see
whether the image quality improves.
Software Problems
Print dialog boxes offer a confusing array of settings,
and its easy to overlook a check box or a drop-down
menu that affects your output.
Prints have tiny puddles of ink; the ink is runny
or patchy.
Occasionally, your images may look as if theyve
been printed on very fine sandpaper. Referred to as
puddling, this problem often occurs when you select
the wrong paper settings in the Print dialog box or
use a paper that isnt designed for your printer.
Its particularly common with glossy paper.
To address the problem, open the Print dialog box,
switch to the print settings, and verify that youve
chosen the correct paper stock from the list. Many
third-party papers include a tip sheet with recommended
printer settings.
Your prints have bands of heavy ink.
Banding is often the result of printing at too
high a printer resolutionespecially when youre
printing on uncoated paper or art papers. This causes
the printer to use too much ink. Most printers dont
let you select a specific resolution. Instead, try
a lower print-quality setting.
Black-and-white images have a color tint or appear
coarse.
Although it may seem counterintuitive, color should
be turned on when you print black-and-white images.
This will give you smoother gradations and richer
tones than printing with only black ink.
Many printers have difficulty producing neutral gray-scale
images. If you notice a subtle tint when your photos
come out of the printer, wait until the print has
had time to dry before making any adjustments (try
leaving it overnight). The colors may shift while
drying and become more neutral.
If you still see a tint in your image once its
fully dry, you may be able to adjust the color balance
from your printers color-management settings
(in the Print dialog box). Youll need to experiment,
so when you find settings that work for you, be sure
to save them as a printer preset.
Images are darker or lighter than expected; shadows
lack details.
Your first line of defense should be to calibrate
your monitor. If your images are still coming out
darker or lighter than they look on screen, make sure
the gamma setting (which controls the brightness of
on-screen images) in your printer driver matches the
one you used to calibrate your monitor. (In some drivers,
this setting is listed under the Color Management
section in the Print dialog box.) Macs traditionally
use a gamma setting of 1.8, but some people prefer
to use 2.2, which has become the industry standard
outside the Mac world.
Because of the way papers absorb ink, dark shades
of gray may appear as solid black when printed. As
a result, images with heavy areas of shadows lose
detail and appear too dark. For example, Ive
noticed that my iPhoto books print a bit darker than
they look on screen. You can compensate for this tendency
by lightening the shadows in an image editor before
you print. In Adobe Photoshop Elements 3, open the
Levels dialog box by selecting Enhance: Adjust Lighting:
Levels (or pressing Command-L). Drag the black arrow
under the Output Levels scale slightly to the right
to lighten the shadow areas of your image. You may
need to experiment to determine the right amount of
adjustment.